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Contingency plan

The Trade Council of Denmark, Taipei provides a contingency plan in case of emergencies for Danes living and travelling in Taiwan. Please read the contingency plan below.

1. General

Danish embassies/trade offices abroad are required to have an emergency plan with advice and instructions for contingency measures, partly for the purpose so preventive measures can be taken, and partly for having a plan in various crisis situations.

We wish to emphasize that in the event of an emergency situation we judge it is unlikely an evacuation of Danish citizens living in Taiwan is necessary. Should such an event occur it will remain to the individual themselves to take part in the evacuation. It is the individual who is primarily responsible for themselves and the safety of their family.

Due to geography reason, Taiwan is hit by typhoon and earthquakes each year.  These can lead to flooding, landslides and injuries which will cause harm to people and knock out to extensive public functions. Taiwan like many other countries in the area could be hit by epidemics that can set the health care system on a strain and society’s basic functions are affected to a halt.

Taiwan is currently having three nuclear plants with 2 situated north of Taiwan and the third one in the south.  Total capacity of the reactors has reached 90%.  A forth power plant is under construction in north-eastern coast. Furthermore, it is possible that the political course of events can lead to a crisis.

Taiwan has a well-functioned disaster command center, a developed communications structure, a well- functioned healthcare and emergency service which are trained regularly to handle crisis situations. Though, for a foreigner with language barrier problem could feel helpless even if the domestic emergency service and healthcare system is working. It is therefore important always to know how to communicate in English in case of an emergency. Have emergency numbers and your home address easily accessible in every emergency situation.

The contingency plan is giving advice and instructions on the following:

  • Checklist in case of earthquake plan
  • Basic contingency plan
  • Plan 1 – staying at home
  • Plan 2 – gathering at meeting-point
  • Evacuation to a safer area in the country, neighbouring country or to Denmark 

2. Registration

The Trade Council of Denmark, Taipei advises all Danish citizens who work or travel in Taiwan to register at The Ministry of Foreign Affairs “Danskerliste”.  For registration, please visit the website:

The Trade Council of Denmark, Taipei advises all Danish citizens who work or travel in Taiwan to register at The Ministry of Foreign Affairs “Danskerliste”.  For registration, please visit the website:

Contact system
First, in the occurrence of accidents and injuries contact the local authority in charge.

Phone numbers:
106: English assistance
119: Police – crime, traffic accident
119: Fire
1999: All kind of municipal services, health and customer issues (Taipei ONLY)

International community service hotline: 0800-024-111
Phone number of Trade Council of Denmark, Taipei: +886 2 2718 2101
Satellite no. of Trade Council of Denmark, Taipei: + 881 641 452 304

Ministry of Foreign Affairs, Denmark: +45 33 92 00 00   / +45 33 92 11 12        Fax: +45 33 92 01 01
E-mail: BBB@UM.DK

Centre for the Danish rescue organization is our office in Taipei. Danish citizens can in a critical situation direct question to us or if you are not able to get in contact please direct your attention another EU office in Taipei:
a) Sweden:
Phone number: +886 2 2757 6573
Satellite no.:  +881 622 434 904

b) Holland:
Phone number: +886 2 2713 5760
Satellite no.:  +871 762 202 145

3. Checklist in case of earthquake

1. Shut off all gas connections. Look out for any fires in the vicinity. Consider extinguishing fires before trying to free trapped people.

2. Gather everybody. Check if anyone is missing. Try to free trapped people. If they cannot be freed, assess what kind of help is needed.

3. Assess whether you need to evacuate the house immediately. If you don’t need to evacuate, fill the bathtub and buckets with water (water supply may soon be cut off). Prepare yourself for a possible need to evacuate later (gather clothes, money, passports, camping equipment etc. If you must evacuate (because of fire or obvious structural damages to the house), grab essential clothes, money, passports, sleeping bags. Make sure all household members are with you. Once outside, check that everybody is still with you. If someone is missing, stay around, call for help. Assess once again whether it is necessary to leave the house. If so, leave a written message of where you are going and who is with you. Proceed to an evacuation area.

4. If any family members or friends were absent, assess whether you should stay where you are, and wait. If you decide to look for the, leave a message that you are OK and write where you are going and when you will be back. You can use your bike, but avoid using the car. Bring a bilingual map, pen and paper and a mobile phone (if you have got one). Return in time, even if the research was fruitless. Stay calm.

5. If there are any injuries, give first aid, and call for help. If the injury is minor, it may not be given priority – try then to reduce discomfort.

Important telephone numbers:

110: Police – crime, traffic accident
119: Fire
1999: All kind of municipal services, health and customer issues (Taipei ONLY)

See Appendix on the right hand side for further important numbers.

6. Contact your friends or neighbours. Make phone calls to transfer necessary messages to family, friends and/or colleagues.

7. Assess the overall situation. Decide what needs to be done before dawn. Plan how to spend the night. Cooperate with those around you. Calm down those who are distressed. Assess any further assistance you can reasonably give without obstructing relief personnel exhausting yourself or neglecting those who need you the most.


4. Basic contingency plan

It is suggested that everyone should take precautionary measures and have following items in the case of an emergency:

  • Emergency phone numbers. For members of the family who do not speak Chinese it is important to have the English assistance number.
  • ID papers, passport, vaccination certificates etc.
  • Medicine and aid kit.
  • Sufficient drinking water for up to one week.
  • Groceries/conserves which can last one week.
  • Gas bottle, hotplates or stove, match or equivalent.
  • Reserve lamp, oil lamp, candles, flashlight with batteries.
  • Battery driven radio.
  • Charged cell phone.
  • Local currency equivalent of 10.000 DKK
    Moreover, the following items are suggested to prepare for an emergency:
  • Lock(s)
  • Lighting
  • Fire extinguishers
    In case of an evacuation it is recommended to make an inventory list of belongings. The list is essential when you claim compensation for loss of personal belongings in an emergency situation at your insurance company.

4.1.  Plan 1 – staying at home

Measures relating to the state of minor crisis or temporary emergencies.
In most situations it is safe to stay home with the family. Experience shows that in crisis situations people are most calm and safe in their home with the family. Never leave your home during a typhoon even if the weather seems calm. The weather can be fraudulent and the storm can regain strength within short time. Do not leave your home where you are known and where you can be easily reached so long an emergency is in progress.  Follow the emergency talk on the radio to keep updated. The radio station has broadcasts in English and updates emergency situations regularly.  ICRT Taipei FM100,7; Taichung FM 100,1; Kaohsiung FM 100,7.
BBC and CNN cover eventual emergencies. And if you can get internet connection read MFA website with updated information.
Notify authorities in Denmark and TCD, Taipei via phone, sms or e-mail that you are safe and sound.

4.2. Plan 2 – gathering at meeting-point

Measures relating to state of crisis that can develop into an evacuation.
In a serious crisis it may be necessary to evacuate Danish citizens. How the evacuation will take place depends on the gravity of the crisis, which could lead to an evacuation inside Taiwan or  an evacuation takes place by air to a place deemed safe in the region.

You should immediately relocate to the meeting-point announced. Unless otherwise noted this is the meeting place: Main entrance, Bank Tower, No. 205, Tun Hwa N. Road, Taipei. Bring along passport, hand baggage, provisions, and drinking water but only if you are warned of a coming evacuation.


4.3. Plan 3 – evacuation
As already mentioned, it can in any urgent crisis become necessary to evacuate Danish citizens. Evacuation is voluntary, in some cases the priority of evacuation will be children and mothers.
Main means of transport is by flight. An alternative by ship may be considered if flight is not possible. An evacuation is to relocate to a safer place in Taiwan, neighbouring country or to Denmark.
It is incumbent for each to pay for their own evacuation. In an urgent situation TCD, Taipei will pay the expenses in advance. The individual will sign up to an outward payment.

If an evacuation should happen, following notes are for your consideration:
1. Pack bags with the essential equipment that may be needed and marked with the name and content.
2. Prepare the measures that must take to leave your home. Keys? Supervision and monitoring? Animals?
3. Prepare to move to meeting-point, but first when you have received notice.

In addition to the above, The Trade Council encourages everyone to sign up for emergency related newsletters on the following sites:


Taiwan University Hospital

No. 7, Chung Shan S. Road

Taipei (100)


Tel: (02) 2312 3456

Fax: (02) 2322 2431

Taipei Adventist Hospital

No. 424, Bade Road, Section 2, Taipei (105)


Tel: (02)2771 8151

Fax: (02)2777 5623

Chang Gung Memorial Hospital

No. 199, Tun Hwa North Road,

Taipei (105)


Tel: (02) 27135211

Fax: (02) 2719 5114

Taipei General Veteran Hospital 

No. 201, Section 2, Shih Pai Road, Taipei (112)


Tel: (02)2871 2121

Fax: (02) 2873 2131

Mackey Memorial Hospital

No. 92, Chung Shan North Road, Section 2, Taipei (104)


Tel: (02) 2543 3535

Fax: (02) 2543 3642


Shin Kong Memorial Hospital

No. 95, Wen Chang Road,

Taipei (111)


Tel: (02) 2833 2211



EU Public Health
Food and Agriculture Organization (FAO) 
Ministeriet for Sundhed og Forebyggelse   
Statens Serum Institut


US Department of State - Travel Warnings

World Health Organization


General advice:

American Red Cross Disaster Services

(Floods, blackouts, tsunamis, earthquakes, chemical emergencies etc.)


Taipei, December 1, 2011